By Gordon L. in Tucson, AZ
I had an emergency engine drive train malfunction that I needed help with in Flagstaff. Since there is no BMW dealership there, I called Heath Auto Service and, to a person, they could not have been more friendly, helpful or professional. They fitted my car in quickly on a Friday afternoon and Heath did all the extensive computer diagnostics but was not in a position to fix the complicated problem due to lack of the required part. Heath explained all the procedures, what they found and even printed off the explanations of what the problem was as well as the options facing me. I would have full confidence in their operation for any local car problems.I chose to have the car towed to BMW in Phoenix which had the part and also covered everything under my BMW warranty. As it turned out, Heath's diagnosis was spot on. BMW had the necessary part and fixed the problem.
By Svetlana C. in Kingman, AZ
great people, honest, knowledgeable, and a pleasure to work with.
By Gina B. in Las Vegas, NV
Even though I ended up having to pay quite a bit to repair my car, I was extremely pleased with the help I received. They got their work done quite fast, too. This team of workers know what they're doing and do it professionally. I was able to feel comfortable here and not like I was a burden when I needed a ride somewhere. Would recommend this place to anyone who has car problems.
By Debbie F. in Flagstaff, AZ
Everyone was very helpful and courteous and explained just what was going on and what was recommended.
By Ray T. in Tuba City, AZ
5 - Very professional service and customer representatives took excellent care of my vehicle and me. Thx
By Gunter Z. in Mormon Lake, AZ
The folks at Heath got me promptly on the calendar as I have a trip to CA coming up and the timing belt etc. on my vehicle needed to be changed. Vehicle got to the shop on Wednesday and was ready to be picked up Thursday evening. Great job on everything and Jeffery made me aware of a few additional issues which were promptly addressed. Good work, I will be back when I need help!
By Daniel M. in Williams, AZ
Quality service both from the desk and in the shop is what sets Heaths apart from other shops. I have taken both vehicles there multiple times and will continue to use them for all my automotive maintenance needs. They are honest and operate with integrity. Heaths is worth every penny!
By Kevin D. in Flagstaff, AZ
Service is great and everyone is awesome!
By Allison G. in Flagstaff, AZ
We have taken our car to "Honda" multiple times and they have always given us a laundry list of things we need to get done RIGHT NOW, all very expensive leaving us with a feeling of "no choice". Our last experience at "Honda" was a diagnosis of a nearly $1500 fix along with them not feeling confident they can fix it 100%. We got a second opinion at Heath's and their team diagnosed our Honda with a fix that was $150 and was done in the same day. We haven't had that particular issue again so I know they fixed it properly. We are so thankful for Heath and his team. I would absolutely recommend them to our friends and family.
By Karen G. in Flagstaff, AZ
The people are friendly, the service professional and I love the fact they clean my car, too.
By Mary G. in Flagstaff, AZ
The mechanics checked our car thoroughly and discovered it needed a new battery, something we suspected BUT they also made other recommendations that will be needed to maintain our car. However, there was no pressure to get these done at that time. Since they explained each, we can plan to take care of them in the order needed.
By Fred M. in Flagstaff, AZ
did what was asked plus a complete evaluation of the vehicle. Very thorough and professional
By Suzanne M. in Bullhead City, AZ
People are great and so is the service!
By Fred M. in Flagstaff, AZ
I had my normal service done on one of our vehicles. The service was done in a reasonable time and done well. The vehicile was fully inspected and I was advised of a recommendation. The customer service was great as usual.
By Alec V. in Flagstaff, AZ
Was overjoyed when I found out I got a complimentary Ice scraper and car wash
By Thomas R. in Grand Canyon, AZ
I dropped my car off at 8:00am. I asked when I should return. I was told 3:00pm. I returned at that time and the car was ready. Everyone was very friendly and courteous. This all I could have asked for. I left very pleased.
By Elizabeth (Betty) S. in Flagstaff, AZ
I feel like you all care that we are driving a safe and reliable vehicle.
By Brian C. in Flagstaff, AZ
Friendly, Prompt, and a Great Job at a fair price.
By Robin C. in Flagstaff, AZ
I had a problem, I called and you got me right in. I appreciate the quick service!!!!
By Jake S. in Flagstaff, AZ
Awesome job nice people, they keep you informed and very reasonable! Love them!